STARLINK_NOT_WORKING

Dish offline, no signal, or internet dropped entirely.

1. 01
   Check the Starlink app for outages.Open the Starlink app and tap the dish icon. If it shows "Searching" or "Offline," there may be a local outage — tap "View outage map" to confirm before troubleshooting your hardware.
2. 02
   Power cycle the dish.Unplug the Starlink power brick from the wall, wait 30 seconds, then plug back in. Allow 3–5 minutes for the dish to boot, motor to align, and internet to reconnect. Do not interrupt this process.
3. 03
   Stow and redeploy the dish.In the Starlink app, tap the dish icon → select "Stow." Once the dish folds flat, tap "Unstow" to force a fresh motor alignment sequence. This resolves most cases where the dish is stuck pointing in the wrong direction.
4. 04
   Inspect the cable and connectors.Walk the full cable run from the dish to the router. Look for sharp bends, pinches, or damage to the weatherproof boot at the dish end. A failing cable is the top cause of persistent dropouts that return after rebooting.
5. 05
   Check for physical obstructions.Run an obstruction scan in the Starlink app (dish icon → "Check for obstructions"). New tree growth, seasonal foliage, or a shifted mount can block signal without being obvious from the ground.
6. 06
   Factory reset the router.Hold the reset button on the back of the Starlink router for 10 seconds. This clears all custom settings. Reconfigure your Wi-Fi name and password via the app after reset.